After watching the videos here, and reading the comments of others, I recognized there was a difference between the THUMPING sound my machine was making, and the SQUEALING or SCREECHING sounds described by others: mine was definitely the THUMPING, so I went with replacing the BLOWER WHEEL--which was correct!
Thanks to the Incredible "Hi, this is Matt from AppliancePartsPros.com, and today we're going to fix your appliance," and the comments from others, we had another quick and easy repair. This is the main reason we buy our parts from you guys now, and not locally: the local appliance parts store simply cannot provide the videos and feedback that AppliancePartsPros.com does everyday.
The smile on my tenant's face could not have been bigger, and that is what it's all about: taking care of the customer, something AppliancePartsPros.com has mastered.
Thank you so much.