Saw your videos for the problems. Fabulous! Order parts. Damper and drain tube arrived next day! Wow! I am a 70 year old woman. My sister and I pulled the refrigerator from the wall, emptied the freezer and removed food at the top shelf. We followed the instructions on the video.
The hardest part of doing this: Cleaning our refrigerator, especially the back behind the panel where drain pan collects water - and lining up the screws to the damper control box when we were done. Replacing everything took minutes. The cleaning took much longer.
Works like new.
Thank you for the great videos. I sent the site to all my women friends. No one should have to pay $500 for someone with low riser jeans to repair something this easy. Besides, we cleaned everything. No repair person would have cleaned surfaces like you would for yourself.