Replaced the dispenser. The video on AppliancePartsPros.com showed how easy it was and the little 'tricks' to make the job go well. The only hiccup was that the sheet metal screws holding it in were a mix of different kinds (obviously worked on before) but a quick trip to the hardware store and six stainless sheet metal screws later, we were back in business. Thank you for all the help AppliancePartsProscom!