How to Troubleshoot & Replace Whirlpool AP4247867 / R0181181 Door Closure Kit

We found out that we needed a door closure kit. My husband and I viewed your video on how to replace this part. We ordered this part from your company and it was received quickly. The repair worked exactly as shown in the video and we had no trouble in fixing the refrigerator door. The project was done in about a half hour with no struggles due to the precise information on your video. The door works like new. Please keep showing the how-to videos. It would have been a struggle if there had been no video. 

Remove door and change part. 

A broken cam can be bad news. The door can swing open from its own weight. I ordered a door closure kit (cams) plus shims. My fridge needs a stack of shims on the fridge door to align it vertically. The old shims had broken and pieces fell out. The lack of support may have caused the cams to fail since they sit on the shims. I used the new shim as a pattern to fabricate a single aluminum shim for more strength. The head of the screw anchoring the lower cam was torn up. Fortunately, it was an 8x32 machine screw. I had everything ready nearby since I didn't want to have the door off the fridge for too long. The aluminum shim plus the new cams aligned the door. My 31-year-old Raytheon Amana is loving life again. 

I removed the upper door hinge bracket with a nut driver. I then opened and lifted the door off the lower hinge bracket. I then unscrewed (phillips head), replaced, and re-screwed the plastic hinge pieces on the bracket and door. I then lowered the door back on the lower bracket and closed the door. I then aligned the door to be even with the freezer door, and then replaced the top hinge bracket. 

With the replacement kit that your website provided. 

Watched the short video which helped tremendously. Excellent idea to show how it’s done! Very helpful .Replaced door closer. 

Installed new door cams and the problem was solved. However, I was not at all happy with FedEx delivery after I paid extra for faster delivery it was late and their tracking is terrible. I would suggest that Appliance Parts Pros switch to UPS. 

Ordered a needed part, but need another. 

Replaced the cams. Exactly like the video showed. About 5-minute repair. 

After reviewing a couple of YouTube videos on the subject I ordered replacement door closers for my refrigerator. These are some plastic pieces with ridges slopes to them that caused the door to close on its own. It took me maybe 1/2 hr to remove the door and replace the parts,and now the door closes perfectly.