How to Troubleshoot & Replace Whirlpool AP6030939 / W10823717 Radiant Surface Element (Cooktop)

Before ordering the part I opened the cooktop and checked all the connection. Everything looked ok, but there was some discouloration on one of the sensors. I wasn't sure if it's just the sensor or probably a burnt heating coil. Since the Dual Element comes complete with all the sensors I ordered it. Arrived within 48 hours. Replaced it - a 20 minute job, perfect match - works like new again. 

Found the part and ordered from ApplianceParts Pros. Replacing the burner was easy after I removed the cooktop from the counter. Just make sure that you pay attention to where all the wires disconnect and then reconnect. I took a picture of it before I disconnected anything just in case. 

Thought it might at first be the control station, but noticed that after shutting the breaker on and off that I could turn the burner on low and it took a little while before it latched off. Ordered the replacement Dual Element. It was real easy to swap out. The only tools were a Phillips to loosen the clamp on the feed to the cooktop and a 1/4" nut driver for the bolts. Just one size everywhere, just a lot of them. Note: on the replacement burner there are no holes just the numbered positions. The two clamps which hold the burner to the glass use self taping screws. Just center the screw in the same numbered positions and they easily tap themselves into the new part. 

Replaced the element. Had appliance repairman check it out for $98 service call. They found the element and the replacement part and labor was going to be an additional $350. I found the part on AppliancePartsPros.com for $139 including very fast shipping and replaced it myself. It works great. 

I replaced the burner. It fixed the problem. The built in cooktop had to be removed from the counter, disassembled, remove and replace the defective burner with the new one, reassembled and reinstalled. It tested good. The new burner actually heated faster than the old one. 

Replaced the Dual Surface Element provided by AppliancePartsPros.com.