Disassembled upper housing, removed old grease, replaced with new grease and a new gasket. My wife says it is quieter than before the repair and she is ecstatic to have her mixer back in service. Remove the beauty ring, remove rear cover where the cord enters the housing, remove all the screws on the underside releasing the upper cover, take the cover off. Remember where the one screw with the lock washer goes back. Remove all the old grease and all the oily residue. Wipe as much old grease and oil as you can. You will need several rags to be thrown away as you soil them. 1 large t shirt should do it. Replace as much new grease around the planetary gears as equal to the amount you removed. Replace the gasket. Line up the gears and replace the top cover and screws. Wipe a small amount on the gear driving the stem that rotates the paddles and beaters. Replace the screws and beauty ring, replace all the underside screws and rear cover. Clean the entire mixer with a household cleaner, viola you're done.