How to Troubleshoot & Replace Whirlpool AP5962285 / W10782773 Pump And Motor Assembly

Replaced motor assembly 

GOOGLED problem. 1st fix, clean drain basket, helped little: 2nd fix replaced pump motor assembly fixed problem. Your video is excellent and made the job easy. Replacement parts perfect fit. Saved having to buy a new dishwasher that does not clean or dry well based on the majority of reviews. (Doesn’t matter the brand) 

I spoke with a tech over the phone and she troubleshot it. She recommended a pump and motor. I changed it and it was fixed. Very happy with their customer service and pricing. I highly recommend them for a do it yourself project. I saved hundreds! 

I replaced the complete pump assembly. It took me an hour or so. Everything is working so much better. My old assembly was full off a pastie gunk and the chopper blades were worn out.The screen was terribly clogged. Its so much cheaper to buy the assembly and easier as well. 

Replaced circulation pump and motor unit AP5962285. The unit was promptly shipped and in good condition on arrival. The installation video was very helpful to successful repair. It took a little longer but I took plenty of time with cleaning the unit and floor and making sure each step was done correctly. End result > problem solved. 

I ordered the pump and motor assembly from APP and replaced the original parts. Honestly, the most difficult task in this repair was getting the dishwasher disconnected and detached from the counter area so the pump and motor assembly could be accessed. After that it was a straightforward process to remove and replace the motor, and it was exactly as depicted in the associated YouTube video. 

Replace the bad parts 

Replaced pump and motor assembly. Overall this was a moderately difficult process. I followed the video which was fairly good with the exception of putting the new pump and motor into the washer bed. I followed the video instructions on how to drop the new assembly into the floor of washer and had absolutely no success in getting the assembly to seat. After much cussing I tried a different method... used a hair dryer to warm up the circular gasket and did not use any water on the gasket. It seems there needs to be some friction between the gasket and the mating surface to get it to stay in place. 

To figure out what was wrong and to see the parts better, I followed online video instructions to take out and disassemble the dishwasher, removing the motor and pump assembly before ordering replacements. I cleaned the old parts and reinstalled the whole thing but it still howled. I went online and (for this Kenmore washer) found a SearsParts site, but I was not confident that the replacement indicated was the right one. (And I'm pretty sure it wasn't.) I then went onto AppliancePartsPros.com. I found what looked like the right assembly by searching by model number, and then was delighted to see that the part was listed with ALL (a huge number) of model numbers that it fit -- including the one I had put in. Thus when ordering I was quite confident I'd get the right parts. And I did. I used the moderate speed delivery option (3-5 days, I think) but it was shipped the same day I ordered it and showed up the next day. I disassembled the unit again, installed the new motor and pump assembly successfully and all is well -- except I need to replace the (compression-fit) water inlet line which has a very slow drip under my sink faucet (no fault of the repair parts). I'll replace it with a flexible hose to make future removal/installations easier. The hardest part of the installation/reinstallation was getting under the sink to the water and drain hose connections. 

Ordered the replacement part and installed it in about an hour.