How to Troubleshoot & Replace Whirlpool AP6023956 / WPW10730972 Water Pump

Searched the internet for my model and specific error code. The best description/evaluation seemed to be on the AppliancePartsPros website, Watched a very clear and professionally made video for repair instructions and ordered parts. Part arrived in just two days - faster than the website promised. The repair went almost exactly as the video described, except my year appliance had a crimp-on drainage hose clamp instead of a spring clamp, so I had to improvise a bit. The washer was up and running with no error codes in less than thirty minutes from opening the box to running aload. 

A couple of tricks helped make this repair easier. 1. The washer was tilted back enough to get a 4x4 block under both front feet. This made removing the three screws and lower front panel significantly easier. 2. Getting the system cleared of water was made quite a bit simpler through the use of a wet/dry shop-vac to suck up the water as the filter was opened. Begin by just cracking the filter a hair with the vac sucking up a storm. Gradually keep opening the filter while keeping a close eye on the effectiveness of the vac. Oh, yes - just for good measure, I also had a towel in the compartment area, as recommended on the video. It's tough to be too cautious during these operations. All in all, the repair went smoothly, thanks to the AppliancePartsPros video. Stick with these pros if you're looking for a job to go according to plan. 

Installed new pump. 

Did some online research and determined it was the pump. 

Order new and replaced water pump. 

I took the plug out, cleaned it out (GROSS!) and hoped that all would be well. Alas, we had to order a new pump which my hubby installed and voila! Works like a charm. Very thankful-this machine is already a dozen years old, but wouldn't mind getting a few more years out of it! 

Replaced the whole water pump due to damage to the impeller and seal. 

Replaced. 

Replace water pump. Watched Video 

I completed an internet search for my 2008 model Whirlpool washing maching and located the OEM part in stock at AppliancePartsPros for a reasonable price. They also provided short "how to" video that confirmed the repair was one I was sure could do. Part was orderd and received in two days as promised. Repair was completed in a few minutes and nmachine was up and running.