We had an appliance repairman look at it a few years ago and he told us he couldn't fix it, but we should just pound on the back corner of lid each time to get it to progress through cycle. It progressively got worse until one day it stopped. I tried to adjust the lid which worked once before, but it didn't help. So I began shopping online for new washer. I googled the model # of washer to determine what capacity was. My search revealed a similar problem with this model. I clicked on it, which took me to your website and watched "how to" video. I follow Ed instructions and discovered that the switch was working but that it would shift when door closed. So I duct taped the switch to keep it from moving as temporary fix. I ordered new switch which arrived in a few days, installed it, and my washer works like new! Saved me $700 which I didn't have to spend. I'm thinking of using that money to fly somewhere warm!! ??