Ordered parts from these fine people. The parts arrived 1 day later. I pulled the dishwasher out, replaced the top rack track on both sides and was back in business. It took me three times as long to get the dishwasher out as it did to replace the top rack tracks. Very simple repair once the dishwasher was out of the recess.
Track attached by 4 screws (two on each side - I replaced both tracks) located on the outside of the dishwasher cabinet. I used a phillips screwdriver to remove and replace the tracks. All totaled, time to replace the tracks was 10 minutes.
Obvious that the manufacturer recognized the defect in this part. The replacement has the ball bearings contained in a different material than the original part.
Very satisfied with AppliancePartsPros and will use them again.