How to Troubleshoot & Replace Whirlpool AP6006628 / WP2212370 Refrigerator Ice Dispenser Coupling Washer

I replaced the ice maker assembly with a new unit. I had to replace the motor, the drive shaft, the coupling and seal and washer for the ice assembly unit. The videos were quite helpful and everything installed quite easily and all working perfectly. You guys do a great job! 

There is a hexagonal shaft that connects the ice dispenser motor to an auger/chopper in the ice hopper. The end of the shaft had rounded-off. A new shaft was needed to fix the problem, but I realized that the real problem was that only about 1/8" of the shaft actually engaged the auger coupling at the top end. I needed to raise the shaft a little to make it better engage, so I dropped 4 #6 washers into the motor socket which raised the shaft about another 1/8", giving it about 1/4" engagement into the auger coupling at the top while maintaining about 1/2" engagement into the motor socket at the bottom. 

Replaced dispenser motor and while at it, replaced the driveshaft seal and washer for the auger. I watched a video on Appliance Parts Pros to learn of the potential problem, the only difference was I had to remove the front of the dispenser area to access the motor. The job was fairly easy and no doubt saved 150-175 due to no service call 

We received our needed parts very quickly. We brought up the exact repair we needed on You Tube posted by ApliancePartsPros (Simon) on our exact Kenmore Freezer. We followed it step by step and his directions were perfect and finished the project fairly quickly - approximately 1 1/2 hours and now are the proud owners of a working ice maker that dispenses ice cubes and crushed ice! Hooray! The whole project cost us less than $150.00. Our one recommendation would be to have a hairdryer handy. We found as we dismantled to get to the auger motor several of our parts were frozen in place and a minute or so with the hairdryer helped to pop them loose. Thanks AppliancePartsPros! Tom and Dee 

Followed manufacturer guidelines, and the video for seal installation very helpfull. 

I fixing by order the ice dispense motor its was not complicate and the Part that i order was delivery fast Thanks