I’m so grateful for Appliance Parts Pros. My washer machine was banging and knocking during the spin cycle. I was uncertain if a part knocked out of place during a recent move because the washer did not perform this way prior to moving. I also considered if it could be the suspension rods since that is the number one problem I found during my research. I ordered the suspension rod kit, suspension bearing kit and tub centering spring kit. My parts arrived one day after ordering. Appliance Parts Pros parts were less than Whirlpool. A family member replaced the rods for me using the videos posted on Appliance Parts Pros website. The video was simple and easy to follow. One of old rods was rusty. The other rods seemed worn as well.Since replacing, the washer is no longer banging; it runs smoothly. I returned the suspension bearing kit because the same parts were included in the suspension rod kit (I didn’t know that prior to ordering). I also returned the tub centering springs because that part is not needed for my machine. The ordering and return process was easy.