Susan B Bend , OR November 03, 2018 Bosch nexxt washer "e 04" not draining I wanted it to be a clogged drain trap, but it wasn't. I ran one more load hoping the pump would drain the tank, but on that load the pump made lots of noise and got hot to touch, but didn't move a drop of water. I felt confident it was the pump, so I ordered a new one and it got here 2 days later! I found a video online that walked me through the repair, I chose the route of taking the door and whole front of the machine off. As a woman working alone that little access hole just seemed too small for my lack of mechanical experience. It was so easy it was fun! It took me about 1.5 hours which included a snack break, and none of it was too hard to do or to understand. Didn't need more than my basic tool set, but I was glad my set has torque screwdrivers. I feel like my own hero for repairing my washer! 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours