Started to call the appliance repair guy but stumbled on this website. Being a DIYer and after watching the repair video I thought I'd give the repair a try. Bought the mode shifter and shaft assembly, plus belt, spanner wrench, tub bearing and washer on the first order. Realized after disassembly that I needed split ring, washer and nut as mine was very corroded. Following the awesome repair video to the letter I was able to fix the washer myself which brought me and my wife great satisfaction. While I had the machine apart, I cleaned the stainless steel tub, the plastic tub, agitator, balance ring and all hoses and it all looks new. Mr. Clean worked great for this. Props to Mark the repair video guru for easy to follow instructions and the parts folks who were patient and very helpful. I have this company bookmarked for ALL future parts and service needs.