Jan M Manitowoc , WI March 07, 2015 I couldn't unscrew the cap that keeps the water filter where it should be so i used a tool to unscrew the cap after a while the cap develops cracks in it from squeezing it so tight with the tool Sent for a new filter cap. It arrived in a few days and it is now fixed. Thanks for your prompt attention to my order. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes