I didn't know anything about working on dryers and my first thought was to call a service man but she's recently divorced and on a tight budget and I'm trying to teach her to handle things herself. So we reviewed several Utube videos on problems with dryers not heating and found your website, located the part numbers and ordered the parts the videos said would cause it not to heat. Once we replaced all the parts received, the thing came on and heating like a new one. She was so excited to get it fixed without having to purchase a new one. And even with shipping, it only cost about $60 for all the parts from Appliance Parts Pros website. Everyone was so helpful in customer service and your on line videos were spot on. Thanks...mpb