I had the inside apart to get to all the filters and cleaned them out, however I found that the rubber dishwasher sump was disintegrating and pieces of it were getting stuck in the filter. I searched the internet and found your web site. I watched the repair video and thought I could do that. I am a 73 year old grandma and the only help I needed was getting the dishwasher on it's side and my son did that. The video was clear and easy to understand and the tools were things that I had. I'm happy to say it's working perfectly now. Thank you.