Do-It-Yourself Story

Hello All, My wife and I have been looking at washers and dryers recently. Not because ours were broken or not functioning properly, but because of a mold/mildew issue. The washer is a front load model that holds some moisture after use in the door seal/boot. Being our first front loader, we were unaware of the possible mold/mildew issue. We have owned the set for 11 years now and have lived with the issue for most of that time. My wife absolutely hates this and that is the main reason for us looking at new. As you know, you can very easily spend $2000-$3000 for the top line models. She was also not interested at all in another front loader. I purchased several parts and basically rebuilt my dryer last year but had not done anything to the washer. After thinking about it, I decided to do an internet search to see if I could replace the door boot seal. AppliancePartsPros was one of the first I checked out. After looking at their site, I quit my internet search and decided to purchase the seal from them. Any company that will make specific How To videos for their part installation is someone I want to do business with. Maybe I could have found the part for a few bucks less or maybe not. My point is; it is my pleasure to so business with an "old school" business that still cares about customer service. I'm in a service industry myself and appreciate people that care rather than a "who cares" attitude. They were Very Quick to ship my product and along with the video, our washer is perfect again and my wife is very happy. That makes me happy. Thanks Appliance Parts Pros! You will have my business for any future parts I may need from now on. Blessings, Kenneth McGlaughn