It was an easy fix. I unscrewed the old controller from the stove and disconnect the wires and then attached the new faceplate to the new controller and plugged the controller up with the wires and attached the controller to the stove and turned the breaker back on. The only thing I had to do was set the time and test the new product. Everything works fine now. 5 year old appliance. No visible issues with the buttons of the old controller. I pulled the faceplate off. Not sure what the issue was with the old one but it was an easy fix and saved myself a couple extra hundred dollars by not having a repair man come out and do it for me.