Do-It-Yourself Story

I called a repair guy who came out to specifically replace the suspension rods because I read that if you push down on the tub and it bounces around, then the rods have worn out. After running the diagnostics, the repair guy tried to tell me it was because the lid was not locking correctly! After expressing concern that this makes no sense, he continued taking things apart and noticed the agitator rollers were all broken and told me this is probably causing the tub to be unbalanced. I expressed concern once again that this makes no sense and he told me he would be back later in the week and the part would cost $180! I asked if I could just buy new rollers and he said no, I would need the whole kit. I decided to just pay the $75 waste of time service visit and do it myself. The Cam-Agit kit was pretty simple except needed to put some soap to hold the rollers in the place like another suggested in the comments. I also really did not need the whole new kit, and new rollers would have sufficed. After fixing the agitator, the problem of not going into a high spin and shutting down was still present (as I had expected). I replaced the suspension rods which was incredibly easy and took less than 10 minutes, and then put the washer on drain and spin. After a few minutes, the tub was at max speed, although a light wobble, no sign of banging around and completed the spin cycle. The tub also barely moves now when I push on it with all my weight instead of bouncing all around. In hindsight, I wish I had not called the repairman and did this myself from the beginning. This would have gone in circles forever while this guy milked my wallet for replacing things probably at the same cost as a new appliance! Thanks, AppliancePartsPros.com!