After doing some research online, I saw that to have an appliance repair person come out to fix the touchpad, would cost us well over $500. Some people said they would charge $500 for the part alone. I did a search for the part using our model number and read the reviews on this site and thought we'd give it a try. It was a very easy repair--anyone could do it. You basically remove four side screws and then the screws behind the knobs. Once you pull the front away, there are 4 screws holding the control box on. Unscrew those and unplug the ribbon cable. Then switch fronts, plug the ribbon cable back in and screw everything back. I recommend having 2 people do this--one to hold and one to screw (unscrew). Use a magnetic screw bit because the screws are small and hard to handle. When re-assembling, screw the 4 side screws in first which helps the knob screws line up. Also replace the door gasket. The reason the touch pad goes out is because heat escapes from the door if the door gasket is flattened. A child could replace the door gasket--that easy. That's it! I also thank Youtube for showing me it can be done!