After reading the stories of others on appliancepartspros.com, I diagnosed that my problem was the bearings. I bought the parts and they arrived in just a couple days. I normally wouldn't have ordered the seal, but it was listed on the parts of other stories so I bought it as well. The repair took several hours. The hardest part was getting the inner and outer tub separated. I would suggest just going straight to a 3-pound hammer. I bought a really sturdy rubber mallet and used that between the hammer and the shaft to protect the shaft. I originally shattered several 2x4s using a regular hammer, even after spraying it with tons of rust-buster. I let it sit overnight in the rust-buster, but in the morning it still didn't want to move until I got the 3-pound hammer and the rubber mallet. Finally got the tubs separated and the bearings out. Then I put the new bearings in and put the tub back together. When replacing the seal, just set it gently into the groove all around the tub and then push it in. I was pushing it in as I went around and I ended up with about 1 inch sticking up. I would also recommend taking pictures of each step on your phone to use when you put the machine back together. The video doesn't show the steps of putting it back together in the same order as taking it apart and I originally got confused about which screws went where, even though I had them in a muffin tin in the order I had taken them out. Anyway, put the machine back together and put it in test mode (hold down the spin-speed and soil-level buttons together while pushing the power button to put it in test mode. Then hit the start/stop button to test the different functions like spin low rpm, high rpm, each water valve, etc.) Just did a load of wash and couldn't even tell it was spinning it was so quiet! Thanks for the great service and the great video!