Neil R Delaplane , VA October 25, 2015 My maytag neptune would not spin fast enough to remove the water from washed clothes I found the trouble shooting guide and. It suggested a possible fix might be to replace the internal balance switch. This made sense so I ordered one online form your website. The part came in when promised, I installed it, bypassed the door lock switch and watched as the drum took off like a rocket! Very pleased with the part and service from your company. More important, the wife is VERY happy! Thank you. 15 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes