Bart P Jenison , MI October 04, 2015 Appliance: Model MR976714S Microwave breakdown Well, not willing to buy another microwave. I decided too, look into a new handle along with new light bulbs that are hard to find, along with new underneath glass that protect the light bulbs. The service with APP was outstanding. The right parts along with smart customer service equals the right parts the first time. Great folks.... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes