Charles M Leland , NC December 24, 2021 Appliance: Model KITCHEN AID RAISED BOWL STAND MIXER The motor ran but the mixer head did not move I watched the provided repair video and knew I could affect repairs. I ordered the parts, which were offered at a very competitive price. A follow up phone call answered the one question I had about the thrust washers. I hadn't paid attention to their order when I took the worm gear assembly out. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes