George R Riverhead , NY April 04, 2022 Appliance: Model JVM3160DF1WWRF5SS Needed charcoal filter and light bulbs Parts arrived in 2 days, but instead of the charcoal filters, you sent some other "mystery" parts. I called and you immediately sent the correct filters which arrived the next day. All is well. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes