Howard T St Petersburg , FL November 27, 2015 Needed to replace door boot seal I called and confirmed the correct part which arrived very fast. The video was a great help. Mine is a stacked unit and the video was only for stand alone washer so if you make a video for stacked that would be a big help. I also found the service manual for my stacked Neptune online and that helped to cover the differences from the video. Several people mentioned this and I'll also say that the hardest part is getting the spring to connect the cable. Get a second person to help! The manual stressed the importance is properly aligning the tabs and be sure you do that too. Overall, I was vey pleased with everything! Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours