With the help of your videos it became very clear with my mechanical skills that I could actually fix it! I had already set up for a service technician to come but it was going to be 2 weeks before he could make it. I ordered the suspected parts and installed them without any effort. Refrigerator works like new! It's amazing that with AppliancePartsPros, even my wife could have made these repairs easily! I've forwarded your site to my family to take advantage of and possibly saved them a ton of money. Overall, I estimate I saved almost $200 by doing it myself. You guys are fantastic!