First indication something was wrong when the washing drum starting to violently bang against the inside of the washer while in spin cycle. Then, when I opened the washer door, a misty smoke came from the inside. With the video from Appliance Parts Pros, disassembly of the washer was no problem. First, I replaced the four shocks on the washer drum. But, after a test run, determined that it was spider arm assembly. Again, the series of instructions made getting to the part fairly easy. The few things I would advise on is first that the 19mm nut in the back of the washer drum will be extremely difficult to take off. The video instructions say to use a small screwdriver to secure the drum from spinning in the back. But, unless you position the screwdriver exactly right, you run the risk of damaging the plastic housing of the motor. Second, once you replaced the assembly and have the whole thing put back together, run the machine on a rinse and spin cycle. There may be some residue or build up in the drum that may be washed away during the first cycle or two. Be prepared the drain the water pump after the first test run to manually clean out anything the pump cannot handle. When the cycle switches from rinse to spin, just watch the water level in the drum to see if the water is being pumped out. The washer will try to drain a few times. If the water level does not go down, drain the water pump and check for a clog. Other than that, just make sure to follow the sequence of events to disassemble and reassemble the washer.