Beth N Paxton , IL November 02, 2021 The top part of the agitator spun freely and would come off the base. I watched a video and realized I needed new parts. I ordered the parts needed. The part arrived within a few days. It took less than 5 minutes to install the new parts and my washer now runs perfectly!!! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes