Rocco O Lilburn , GA December 20, 2014 Appliance: Model WHIRLPOOL ULTIMATE CARE II Tub was severly out of balance in the spin mode and making the washer bounce around fairly violently Two of the three suspension pads were gone but I replaced the suspension springs also just to be safe. It took about 30-45 mins to replace but I did not take off the outer casing to do it. Works like new now. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes