Paul K New Tripoli , PA October 11, 2022 Appliance: Whirlpool Washer WTW5540SQ0 Whirlpool Washer Wtw5540sq0: Unbalanced load. How to replace Tub Suspension Pads. Replaced the 3 horizontal suspension springs and the vertical hold-down spring. Although the banging sound likely came from the broken/missing drum suspension pads which were replaced as well. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes