Arnold S La Verne , CA September 20, 2019 Appliance: Model W10431034A The upper rack on my Whirlpool dishwasher kept coming off the track The upper rack on my Whirlpool dishwasher kept coming off the track, I watched the video from appliance parts pros.com and ordered the parts, the fix was easy, my daughter and I did it. Their videos are really great. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes