After bailing out what water I could and then using a wet/dry shop vac to get the rest of the water out, I first tried looking for a clog in the drain since we have an old plumbing system, but that did not fix it. Then I replaced the pump and drive belts. The belts arrived the day after I ordered them (standard shipping) and were fairly easy to install as the video showed. I had to move the pump to the farthest position to get the tension described in the video. That still did not fix my problem, however, so next I ordered a pump. Again, it arrived the next day. I broke a hose clamp in the process of installing it, but thankfully had another one on hand, and now my washer is working.