Samsung refrrigerator. it started when the setting was on cubes but was putting out crushed ice. then months later the water refill was running down into the ice bucket causing a massive block of ice in the bucket. look closely at the first two or three cubes in the ice tray after they unload. mine were not dumping and staying in the tray. when the water refill kicked on it would overfill the tray (because of the leftover cubes remaining in the tray) and would run down into the ice bucket and the problem would repeat itself over and over. the new flex tray from appliance parts was the fix. the old one had lost some of its flex and was not letting go of those first three cubes causing the problem. installed new tray and now have nice full cubes in my ice tea. the parts arrived in TWO days!! thanks APP