This company has always been fantastic. However, we are returning our part. We received a heating element two years ago from them and had the same good experience. This time we bought a temp probe. Same Quick delivery. We’ve opted to replace our appliance. As trouble shooting the issue this year and replacing several parts became one road block after the other. We didn’t want to have a repairman come out and charge us a few after we replaced the parts that’s half of a new unit so we just opted to forgo that part.