Jim S Horseheads , NY September 21, 2018 Appliance: General Electric Electric Dryer DBXR463EB0WW Sig other had continued to operate dryer until it ate through the side of the cabinet and into the front door (destroying all the plastic parts in the process) Replaced front panel and inner liner of door (kit), trap duct assembly, both bearing slides (gray and white), and drum front support bearing. Procedure is pretty much what one sees in the video clips. Exceptions in our case included: 1. The fact that our door latch¹ was on the front panel while the door strike² was on the door. The newer (replacement) design has the latch on the door and the strike on the front panel! 2. The new door did NOT have the door latch installed (as shown in the photo). Luckily, the latch from our old front panel fit just fine in the new door. Lesson: hang on to all the old parts until the job is done in case you need to salvage some of the old parts for re-use. 3. The foam packaging protecting the lower end of the Trap Duct Assembly was tangled in the adhesive of the round foam gasket. This gasket is critical to the proper operation of the dryer. Be very careful removing the foam packaging or the gasket will require replacement. 4. The upper right hand corner of the new front panel: the crimp holding the corner together was malformed and the crimp had failed; no, these corners were not welded. Fortunately it did not prevent us from installing the front panel in the normal way. 5. Assembly Hint: Before attaching the new front panel to the dryer body, run the two screws that hold it to the dryer body through their respective holes so the threads are already formed. Then when you actually assemble the new front panel to the dryer body, you aren't trying to thread new holes at the same time you are holding the drum, lining up tabs and slots, and putting in the screws. Our old dryer had phillips head screws while newer designs appear to use hex head screws. The latter is better IMHO in case you want to bother replacing them now (because they have to be removed every time you want to replace the Bearing Slides). 6. Speaking of Bearing Slides. There are two DIFFERENT Bearing Sides in use here. The dark gray pair go in the two top positions on the drum front support bearing, while the white pair occupy the the other two positions. Bearing Slides should be checked every 6 to 12 months (more often if dryer used more often) and all four replaced when any of them are damaged or worn to less than 1/4 thickness (about 1/64 inch [0.016 inch or 0.4 mm]). Note, the replacement Trap Duct Assembly includes the two moisture sensing strips. But some dryers do not have this feature so don't fret if you find no wires to connect to the two pins on the strips. _________________________ ¹ Part Diagram #327 ² Part Diagram #3049 Read More... 12 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Mark E Gaithersburg , MD March 01, 2022 Appliance: General Electric Gas Dryer DPSQ475GT4WW Dryer is 25 years old drum was making a squeaking sound and clothes were getting caught and snagged in the lint area that was breaking apart Round 1 of being cheap was metal/foil tape. Helped solve the clothes being snagged. Short-term fix and lasted only so long. Round 2 was to buy the right parts and not be MacGyver. Before I praise AppliancePartsPros.com, I need to address GE. Yes, the dryer is 25 years old. However, they repeatedly tried to sell me the wrong parts or tell me the parts I identified didn’t fit my model. Why was I talking w/GE? I was simply being paranoid about a 25-year-old machine. To be honest, I was always going to buy from Appliance Parts Pros because: (1) They had actual video instructions on how to replace the parts. Videos for each item I purchased. (2) Pricing was competitive (even against the GE site where I was told the parts wouldn’t work). (3) Excellent return policies. (4A) They even suggested I buy a "kit" that had multiple parts for a better price than buying the parts individually. (4B) One of the parts in the kit was something I wasn't even thinking of replacing - the belt. Who knows if my belt was bad but at 25 years old, and the machine already being disassembled, the rep said why wouldn’t you replace it? Yes, a no brainer. (5) Online chat, phone support and posting questions to be answered were all incredibly helpful and timely in responses. Especially when I hit a hiccup (nothing to do with Appliance Parts Pros or the parts themselves. They found me a wiring diagram. Something I couldn't find on the GE site. (6) I'm a pain in the tail (not rude, just detail-oriented and dotting my i's and crossing my t's). Their staff wins medals for their continued patience. I replaced the following parts: • Lint Chute Assembly WE14X25080 / AP6032647 • Dryer Bearing Kit WE49X20697 / AP5806906. I didn't even know about this kit and the bundle saved me an additional $71 as it Includes: (1) top bearing WE3M26, (1) belt WE12M29, (1) duct trap felt [WE09X20441], 2-white slides WE1M504, 2-green slides WE1M1067. I didn't need the felt piece as a separate item, Lint Chute Assembly came with that installed. I can't say enough good stuff about this company. This is not the first time my friends or I have relied on them to fix a major appliance like an oven, dishwasher or dryer. They have competition and perhaps, depending on the part, they are sometimes not as cost-competitive. HOWEVER, in addition to step-by-step videos, what sets them above the others is they have the best online documentation to order the right part(s). This is the game changer and differentiator - They have detailed schematics for the appliances, and when you drill in on a section of the appliance, say the front door, their page lists the manufacturer number for the schematic (this is NOT the part number but just the number identifying the part in the diagram). That number is easily cross-referenced with the current (and previous) SKU numbers for ordering the item. They also tell you what is commonly ordered with it. The instructions or Q&A are right there. No hunting around. If you call them or do a chat, they’ll also verify it for you. They make it simple. Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers, Socket Set
John G Reynoldsville , PA November 12, 2014 Bearing slides wore down into the bearing drum support and air duct assembly Replaced air duct assembly, drum support, bearing slides, felt & seal. Read More... 19 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Dan S Frederick , CO February 06, 2016 Squeaking dryer drum The drum on my GE dryer was producing a horrible squeal. I did some research on the forums and discovered that because the sound seemed to be coming from the top front of the machine, it was likely caused by worn drum glides. I followed the video instructions and opened the dryer up, and very quickly confirmed that two glides were missing, the plastic shield was broken in several places, and the lower shield had been broken from the unbalanced drum. I bought everything I need here, and the parts were delivered about eight hours earlier than I expected. 30 minutes later, the dryer was fixed, and now it's running more efficiently because all the trapped lint is gone. Appliance Parts Pros made my repair really easy! Read More... 13 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Phillip C Granite City , IL November 04, 2021 Broken lint chute assembly clothes were getting snagged on it I would never have attempted to do it myself if it weren't for your repair video. I watched it a couple of times then decided to go for it. So I ordered the part on Friday and received it on Sunday. Wow! I couldn't believe that it was here already. I watched the video another time and went to work on it. All went well and I'm extremely pleased. Also, it gave me great satisfaction to have done the job myself, and it saved me the cost of hiring a repairman. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers