Parts for Ge ZSB9131N2SS: Interior Parts

The Glass Tray is an OEM part for GE microwaves. This tray sits on the turntable support and rotates to ensure even cooking and heating of food.  

Common causes of a bad glass tray include accidental drops, cracks from overheating, or regular wear and tear over time. 

Symptoms of a bad glass tray include:

• Visible cracks or chips in the tray
• The tray not rotating properly
• Uneven cooking or heating of food
• The tray wobbling or not sitting securely on the turntable support

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Rotating Ring is an OEM part for GE microwaves. This component sits beneath the microwave's glass turntable and facilitates its smooth rotation, ensuring even heating and cooking of food by distributing microwave energy uniformly.

Causes of a bad rotating ring can include regular wear and tear from continuous use, damage from spills or heavy items placed on the turntable, and warping from exposure to high temperatures.

Symptoms of a bad rotating ring include:

• The turntable not rotating or moving unevenly
• Unusual noises during microwave operation
• Uneven cooking or heating of food
• Visible damage, cracks, or warping on the ring

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

This shaft assembly is a factory drive component used in select GE microwaves. It links the drive motor to its mating part to deliver smooth, reliable rotation, helping restore stable operation and consistent, even heating.

• Transfers motor rotation to the driven component for stable operation
• Replaces a worn or stripped shaft that can cause slipping or no rotation
• Helps resolve intermittent spinning, wobbling, or clicking/grinding from the drive area
• Restores consistent motion for more even cooking performance

• Disconnect power to the microwave before servicing; capacitors can hold a charge
• Access the drive area per your model (interior hub, underside panel, or top section)
• Align flats/splines and seat the shaft fully; reuse any original fasteners/retainers
• Reassemble and test for smooth, consistent rotation

This removable wire rack fits microwaves designed for rack use, creating a second cooking level. Replacing a missing, bent, or chipped rack restores safe operation and the intended capacity for multi-item reheating and cooking.

• Provides a stable second-level surface for cooking or reheating multiple items in compatible models
• Positions dishes at the proper height for rack-enabled functions
• Replace if missing, bent, rusted, or if damaged coating causes arcing/sparking
• Use only in microwaves designed for a rack; follow your Use & Care manual

• Disconnect power before servicing; allow the cavity to cool
• Insert the rack into the designated side-wall supports; ensure it is level and not touching cavity walls or the turntable
• Remove the rack for cycles that require single-level cooking if instructed by your manual
• Stop use if arcing occurs; inspect placement and rack condition before resuming

This metal tray sits inside the oven cavity to support food or cookware during cooking cycles. Replacing a warped, damaged, or missing tray restores a stable surface and helps maintain consistent, reliable cooking performance.

• Provides a flat, durable platform for placing food or cookware
• Seats on the designed supports/locator features inside the cavity for proper fit
• Replace if bent, warped, rusted, or otherwise damaged
• Common symptoms: missing tray, items wobble or sit unevenly, poor fit, visible damage

• Disconnect power and allow the appliance to cool completely before replacing internal accessories
• Remove the old tray and clean the support area; align and seat the new tray per your owner's manual
• Use only in the modes and configurations specified for your model
• Do not force the tray; ensure it is fully and evenly seated before use

A temperature sensor assembly that monitors internal temperatures and sends readings to the appliance control so the unit can maintain proper heating or cooling. Replacing a failed sensor restores accurate temperature regulation and consistent performance. What it does

• Detects and reports temperature to the electronic control or thermostat
• Helps the appliance maintain set temperatures for consistent operation
• A faulty sensor can cause inaccurate temperature readings or uneven heating/cooling
• May trigger temperature-related error codes or put the unit into a diagnostic/fail-safe mode

• Disconnect power to the appliance before attempting any repair
• Handle the sensor and its wiring gently; avoid bending or damaging the sensing tip or connectors
• Reconnect wiring securely and confirm correct routing to prevent interference with moving parts

This is the oven thermostat that senses and controls the oven cavity temperature so your range heats to and maintains the set temperature for baking and roasting. Replacing a faulty thermostat can restore consistent, accurate cooking performance.

• Regulates oven temperature by cycling the heat source on and off
• Helps correct issues like oven not reaching set temperature or running too hot
• Can address erratic temperature swings or uneven baking results
• Mechanical control with sensing bulb/capillary that monitors oven heat

• Disconnect power and allow the oven to cool completely before service
• Handle the capillary/sensing bulb carefully—do not kink, bend sharply, or cut it
• Route and secure the capillary in the original clips/position to avoid hot spots
• Verify knob alignment and perform a test preheat; adjust calibration only per service guidance

This NTC thermistor is a temperature sensor that feeds real-time temperature data to the control. Replacing a failing sensor helps restore accurate temperature regulation, reduce nuisance shutdowns, and improve consistent cycle timing and performance.

• Monitors temperature by changing resistance as heat rises or falls
• Sends a signal to the electronic control to manage heating and fan operation
• A failed sensor can cause inaccurate temperatures, short/long cycles, or sensor-related error messages
• May prevent certain cycles from starting

• Disconnect power and allow the appliance to cool completely before servicing
• Note connector orientation and wire routing; take a photo for reference
• Install the sensor in the original location/clip and route wires away from hot or moving parts
• Restore power and run a test cycle to proper temperature response

The Thermostat is an OEM part for GE microwaves. This part regulates the temperature within the microwave, ensuring it operates within safe and efficient temperature ranges. It helps prevent overheating by monitoring and controlling the internal temperature, protecting both the appliance and the user.

Causes of a bad thermostat can include wear and tear over time, electrical malfunctions, or damage from power surges.

Symptoms of a bad thermostat include:

• Microwave not heating properly
• Overheating or shutting off unexpectedly
• Error codes related to temperature issues
• Inconsistent cooking times

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.