Steven July 20, 2016 for Model Number PCS366 The left front burner (XLO type) does not ignite. I have a spark but apparently no gas at all. Burner looks clean inside. Other 5 burners work fine. If I remove the gas spreader and burner cap I can still not ignite manually; it seems like there is just no gas. What would be the most likely cause?
1 Answer Hello Steven. You will need to check the solenoid and see if it is bad and will need to be replaced on the unit. Read More...
1 Answer Hello Gidget, If the unit is getting no gas AND no spark the issue is most likely the start switch, (potentiometer). I tried to look it up for you but I need you to verify the model number from the units' I.D. tag since the exact/complete model number is necessary to pull the exact part for your unit. Thank you for your patience and understanding in this matter. Read More...
Ted March 09, 2016 The right front side burner has a difficult time to lite up. Sometime takes several tries or more.The spark is good. After lit up, the flame is not big enough and it is jumping a couple of holes does not have flame. Please advise. Ted for Model Number PRSE364GLS
1 Answer Hello Ted. You may need to try to clean the burner on the unit and also clean the orifice on the unit. If they are dirty, they will affect the flow of gas coming to the burner. Read More...
Ted February 22, 2016 for Model Number PRSE364GLS The right front side burner has a difficult time to lite up. The spark is good, it seems gas not catch up. Sometime takes 15 seconds or more. After lit up, the flame is not big enough. please advise. (some suggest it is the Solenoid?
1 Answer Ted, With the flame being too low it is more likely that the valve would be the issue with burner not lighting in quick enough time and the flame not being large enough. Read More...
Rick R. November 05, 2015 for Model Number SGCS365RB Thermador gas cooktop Rear center XLO burner wont ignite and appears to have ignition spark. Also tried to ignite with a lighter with no success. Any assistance will be greately appreciated. Thanks
1 Answer Hello Rick, If you are only having ignition issues with one burner you should use a paperclip or safety pin to clear the orifice. Also clean the burner area with an old toothbrush and hot white vinegar. Gas appliances are very susceptible to issues from spills. If this does not help, the gas valve for the rear center burner 00189987 may be in need of replacement. I'm sorry but this part 00189987 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Read More...
Angelo October 14, 2015 for Model Number RDDS30VRS PRIOR TO S/N 9707 I need the part number for the solenoid. Thank you
Mike September 06, 2015 for Model Number SGCS365RB Have a thermador sgcs365rb - 4 of 5 burners work fine. The middle back does not. Must turn knob all the way to low, at about low you can here solenoid click and burner may ignite (igniter fires once). Red light on cooktop does not light until knob is close to low and solenoid clicks. If adjusted up or down from low fire goes out. Is this a gas solenoid issue or? Thanks Mike
1 Answer Mike, Based on the information it sounds like this would be a issue with the burner valve on the unit. Read More...
Kevin September 05, 2015 for Model Number RDDS30VRS S/N 9707 & UP My front left burner is not working correctly. No gas is coming out but burner is sparking. I've just replaced the solenoid valve but still not working. Any suggestions? All other burners work properly, this burner has a XLO feature.
1 Answer Kevin, With the unit sparking and having a new solenoid valve, this issue would be caused by a faulty gas valve part number 00412950. Read More...
Robert May 16, 2015 for Model Number SGCS365RS Both my XLOs were not functioning, and I just completed the replacing the simmer controller and potentiometers. One XLO now works, but the other does not. Checked all wiring and after running the troubleshooting process, it appears that solenoid is the problem (voltage is good at controller and across solenoid, but it does not open for gas). Is this the correct solenoid for my unit? And how difficult is the replacement - do I need any special tools for gas line disconnect/connect? Does the part come with installation instructions? Thanks for the help
1 Answer Robert, Yes, this solenoid 00411253 is the correct part number needed. There are no special tools required and it would be replaced getting into the unit the same way you did for the simmer control replacement. Read More...
Jim W May 14, 2015 for Model Number GGSCV30 The left two burners, XLO burners, did not work. There was sparking, but no gas. Based on a recommendation from this site, I purchased the simmer controller/pot kit 497234. Just received it today and installed, with the front left burner now working, but the rear left still does not function - sparking, but no gas. Should I get this solenoid, AP2828839/411253? seems like that is about all that is left. thanks - jim
1 Answer Jim, Yes, with having already replaced the simmer control kit which comes with both potentiometers and there is still no gas getting to the rear burner, you will want to replace the gas solenoid. Read More...