1 Answer Hello Andy! Unfortunately, we do not have the life expectancies of appliance parts as parts are man-made they can fail from time to time and before the expectancy. Thanks. Read More...
Dan December 28, 2011 for Model Number JVM1850DM1WW My microwave is making a loud humming noise from the right-hand side and won't heat. Everything else works. Is this a transformer issue, or a magnetron issue?
1 Answer Hello Dan. Based on the information you provided, it sounds like the magnetron WB27X10880 and the diode are bad and will need to be replaced. Hope this helps. Read More...
Chuck November 03, 2011 for Model Number Magnetron Manufacturer Are all magnetrons made by Samsung even though GE and Whirlpool claim they make them? ( See photos on your website) It looks like the same magnetron for both manufacturers even though there is a price difference? What are the warranties for this or these part? Thanks!
1 Answer Hello Chuck. Alot of parts, such as the magnetron WB27X10880, are made by other companies and are built to the manufactures specifications. Samsung does make alot of magnetrons for several different appliance manufactures. Hope this helps. Read More...
Steve March 22, 2011 for Model Number JVM1740DMWW The problem with this microwave oven is that it doesn't get hot. Everything else works fine.
1 Answer Hello Steve. There are three components that can cause this. The magnetron, diode, and H.V. transformer. Remove the magnetron and look for cracked magnets or a burnt out tip. The diode should only read in one direction. If both of these are good, then the H.V. transformer would need to be replaced. Hope this helps. Read More...