Matt February 05, 2020 for Model Number ZMC1090BV01 I did a hard reset and the MW flashed reset so I set the clock and now it is flashing start and none of the buttons are responding. Where do I go from here?
1 Answer Matt, once the time is set and it flashes start, the start button would be pressed. If the start button is not responsive, then the keypad will need to be tested. With the power cord unplugged, the keypad WB27X1058 ribbon will need to be accessed and tested from pin 6 to pin 13 for continuity. When the start button is pressed, there should be continuity, and no continuity if the button is not pressed. If the keypad tests properly, then the main control WB27X10575 has failed. Unfortunately, if either part has failed, the manufacturer has discontinued these parts and they are no longer available. Read More...
David August 06, 2019 for Model Number zmc1095sf001 Are there brackets that hold the outer glass door to the inner glass door? If so, do you sell them? Thanks
1 Answer Hello David, It appears that this model uses the lower trim to hold the outer glass in place and the handle holds the top in place. I'm sorry but these parts are not listed since they have been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter. Read More...
Anu January 15, 2019 for Model Number ZMC1095SF03 I got the part WB36X10122. It's just the glass door. Is the metal screen separate?
1 Answer Anu, the part that contains the screen is a separate part that has been discontinued by the manufacturer. The part number is WB55X831 but being that it is discontinued, it is unavailable for order even from the manufacturer. Read More...
Anu January 10, 2019 for Model Number zmc1095sf03 my front panel is broken, and I have order the this part WB36X10122, but taking time, in the mean time can I use my microwave.
1 Answer Anu, No, we would not recommend you use the microwave while the outer "front panel is broken" . Though highly unlikely, it is possible for the radio waves to escape the interior cavity and affect someone in the area when in a cooking mode. You'd be better served to wait until the front panel is replaced. Thanks, Read More...
Annie E. March 27, 2018 for Model Number ZMC1095 Cannot locate the serial number. Glass door shattered. Do you sell this part for my model?
1 Answer Hello Annie, I'm sorry but since there are 18 model numbers that begin with the number you provided, we are unable to provide you with an accurate answer. If you could please locate the units' I.D. tag and post a new question, we can provide you with proper assistance. Thank you for your patience and understanding in this matter. Read More...
Bryan September 27, 2017 for Model Number ZMC1095SF03 The part is just the glass piece? It doesn't include the stainless steel thin outer covering? So I have to clear the broken glass away from my existing stainless steel covering and attach this glass to it for installation?
1 Answer Hello Bryan. No, the stainless trim comes attached to the glass of the screen WB36X10122. Thanks. Read More...
Robert September 13, 2017 for Model Number ZCM1095SF001 The outer glass on the door shattered. Do you still sell the part I need to replace it?
1 Answer Hello Robert. The model number will have to be verified on the units I.D. tag since the one listed came up invalid. This will be necessary to look up and specific parts such as the one you requested. Thank you for your patience and understanding in this matter. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Pmiller August 01, 2016 for Model Number JEB1095SB04 Part # WB36X10123 - this includes the glass as well as the stainless steel door, so all that is needed is to replace the handle on this part and screw it back on the front of the rest of the microwave inner door?
Pmiller August 01, 2016 for Model Number JEB1095SB04 My outer door glass shattered. What part do I need to replace this piece of glass?
1 Answer Hello PMiller. If the outer glass shattered you will need to order WB36X10123 for the unit. Read More...
Scott W March 18, 2016 for Model Number ZMC1095SF03 How do I know if I'm getting the stainless steel assembly or the black one shown? I don't see a choice when ordering.
1 Answer Hello Scott, As per the manufacturers' parts list, WB36X10122 is the black glass used on the door of this stainless steel model. Read More...