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Customer Questions and Answers for Configured Ui Board by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM21656037
Manufacturer Part Number: WD21X31902C

The User Interface Control Board is an OEM part for GE dishwashers. It is responsible for controlling and managing the settings and functions of the dishwasher. It allows users to select different wash cycles, adjust settings, and monitor the progress of the dishwasher.

A bad User Interface Control Board can occur due to electrical malfunctions, damage caused by power surges, or wear and tear over time. If the control board becomes unresponsive, displays error codes, or fails to operate the dishwasher properly, it may be time to replace the User Interface Control Board.

Symptoms of a bad User Interface Control Board include:

  • Unresponsive buttons or touchpad.
  • Error codes displayed on the control panel.
  • Inability to select or change wash cycles.
  • Display screen not functioning properly.

If you're experiencing any of these issues, it's time to replace the User Interface Control Board with this genuine GE part. Regain full control over your dishwasher's settings and ensure an efficient cleaning. This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances. 

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Questions & Answers

For Ge Configured Ui Board (Part Number: OEM21656037)

1 Answer

Bob, If you look at the tech sheet that is on the unit, it will tell you where the jumper settings should be on the control board.

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1 Answer

George, with the power supply to the dishwasher turned off, the door can be disassembled without having to remove the dishwasher from the cabinet.

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1 Answer

Dan, it would be recommended that the control is verified as having 120VAC at the machine control WD21X24900C when testing from the black wire to the white wire leading from the wire junction box. If there is proper voltage, the LED on the machine control should flash once every 3 seconds if it is operating properly. If it is flashing, then the wires going from the machine control to the user interface WD21X31902C would need to be tested for continuity when the power supply to the dishwasher is turned off. If the wires test good, the user interface has failed.

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Judy for Model Number GDT695SSJ2SS

My DW has a mind of its own and every so often any time of day or night it beeps on with the little jingle and all the lights come on and then after a while it goes off. I have been unplugging it and only plug it in when I need to run it. After the GE technician was here and said he couldn’t find anything wrong, I left it plugged in and then I went to use it and it wouldn’t come on. I had to unplug and wait a while and plug in to get it to run. Is this one of the interface boards or a control board module?? Thanks for any help.

1 Answer

Vance, This issue would most likely be with the main control board with what is happening with the unit.

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1 Answer

JCcpeachy, This would indicate that the UI board would be the issue. Here is the link to our return policy. https://www.appliancepartspros.com/customerservice/returns.aspx

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