Bob January 17, 2023 for Model Number GDT655SSJ5SS The dishwasher was ok. Then it randomly would beep and the control panel would light up. it wouldn't work at all after that. I had to reset the breaker and then it would work but it quit again. Now won't run or do anything at all. The LED on the lower circuit panel is rapidly flashing and no response,
1 Answer Bob, Thanks for the question!!! Locate the tech sheet (typically behind the kickplate or inside the door) on the unit. You will find information there on what the blinking light means and troubleshooting assistance based on that blinking pattern. Read More...
Tim November 15, 2022 for Model Number GDT695SMJ5ES The dishwasher would work, then it wouldn't. Changed power board wd21x25730, dishwasher now has no lights and won't do anything. What is the personality setting and how do you check that, no instructions in the box with the part. If possible wiring harness which one do I order?
1 Answer Tim, the machine control WD21X32163, and the user interface control can be tested for voltage. If the machine control sends 13.5VDC out (testing connection J722 from the wire at pin 2 to the wire at pin 5) and it reaches the user interface (testing the wire at pin 1 to the wire at pin 2), the interface would need to be changed. If it does not reach the interface, the DC wire harness WD21X26123 would need to be changed. Read More...
Ron November 07, 2022 for Model Number GDT695ssj0ss Dishwasher has no power. What I have been doing for several months now is, when it decides to not work, I go to the circuit breaker panel out in the garage and flip the breaker. I usually wait several hours, turn the breaker back on dishwasher is fine for a few days. Sometimes it takes a day or two not just an hour or two for it to work. But then it does work. Then it won't work. What could be the problem? I've replaced one of the circuit control boards, the one in the bottom, but I have not replaced the user one at the top.
1 Answer Ron, at the time of failure, the user control WD21X31902C will need to be tested for 13.5VDC from the black/green wire at pin 1 of the wire harness to the yellow/blue wire at pin 2. If there is 13.5VDC, the user control has failed. Read More...
Jorge August 02, 2022 for Model Number GDT655SSJ2SS I did everything according to the tech sheet on this dishwasher. Checked main power. Checked that I had 13.5 VDC to the UI board. But wasn't getting any response. So, I replaced the UI logic board on this machine and it worked. ONCE. Still have 13.5 VDC going to it but not working. I rechecked the jumpers and everything looks okay. What's wrong with it now, besides the fact that it's a GE?
1 Answer Jorge, You will want to make sure that the unit has its personality on the UI board set properly, Also, you could potentially have an issue with the wiring harness or you may have received a faulty UI board. Read More...
Jason June 24, 2022 for Model Number GDT655SSJ0SS Unit has power but still dead, I tried putting it in diagnostics by holding in the select cycle and start pad simultaneously for five seconds but still nothing happens.
1 Answer Hello Jason, If the connections are good in the "power connection box" behind the kickpanel, the issue will most likely be the control WD21X24901C. Read More...
Chi May 17, 2022 for Model Number GDT655SSJ2SS I received a WD21x23462 and notice it’s white connector (j401) is in reverse position as my original UI board. Is that expected? The new UI board did not fix the issue. Briefly the green status on the front door was blinking, even though the UI panel was not lit. I did set the personality jumper according to instructions.
1 Answer Hello Chi, check the door wire harness that links the u/i and lower main board for any visible damage or internal breaks, if found the replacement harness is part WD21X21664. Read More...
Ronald March 14, 2022 for Model Number GDF620HSJ6SS After finding the UI board non-functional and verifying the control board was outputting the correct voltage to the UI board, I replaced the UI board (WD21X23462). However, after replacement the UI lights turn on and the board beeps when buttons are pressed or the door is opened but nothing is functioning properly. I verified the jumpers were in the correct position for my model before installing. What could be causing this? Is there a way to reset the UI panel to fix this?
1 Answer Ronald, Aside from turning the power off to the unit, there is no other way to reset the UI Board. Test the door latch and check the light on the control board to see if there is an error floashing. Read More...
John November 26, 2021 for Model Number GDT655SMJ0ES Replacing user interface panel GE Dishwasher GDT655SMJ0ES Instructions on your page say remove screws holding outer door panel in place. I see two screws on the inner panel and two on the bottom of the outer door. Do all four come out? The entire door does not need to be removed, am I correct??
1 Answer Hello John, to access the interface, turn off power to the DW, using 2 flat screwdrivers insert into the inner door vent and turn CCW to remove it, then remove the 4 inner door panel screws, lift the inner door panel away next. Read More...
Tony B. November 03, 2021 for Model Number GE Dishwsher GDF610PMJ2ES I originally had an issue with the dishwasher and replaced the Service Machine Control board. I purchased the board from this website back in Feb. 2021. This fixed the issue I was having at the time but now the dishwasher seems to be dead (no lights). Prior to becoming completely dead, it would act dead, but resetting the breaker to the dishwasher would reset it and make it functional again. From reading some of the other responses to similar issues, it sounds like the User Interface board may be bad now. Can you confirm if the UI board sounds bad or is there some other check I should perform to troubleshoot the issue or confirm that the UI board is bad? The one other check that I have not performed yet is to check the wiring cable from the Service Machine Control board to the UI board. I would like to get confirmation that the UI board seems to be bad before I purchase one and replace it. Thanks.
1 Answer Tony B., Thanks for the question!!! Check voltage output from the main control on connector J722 pin 2 black/green to pin 5 yellow/black. If it is not 13.5 VDC then the main control has an issue and needs replaced. If you have the proper voltage then check the wires to the User Interface for continuity. If the wires are okay then the User Interface is the issue. Read More...
Brian May 24, 2021 for Model Number GDT695SMJ2ES Hello. None of the buttons on my user control board on the door are responding. No lights at all. I did verify I'm getting 120 volts to the dishwasher at the junction box / plug. The tech sheet is missing so I'm not sure what to check or how to check it. Any help would be greatly appreciated. Thanks.
1 Answer Hello Brian, access the main control board under the dishwasher, it should have a lit indicator light. if not lit check that there is 120v going into that board, if it has the 120v and not lit that board would need to be replaced. If it is lit and the control panel has no response check the wire harness that goes from that board up through the door for wire problems. Read More...