James July 04, 2016 for Model Number GTH170DBDDRWW How do you get the control panel out to change the module?
1 Answer Hello James, If the model number is actually GTH17DBDDRWW, you w3ill remove the screw that is threaded straight up into the ceiling of the fresh food compartment and the control housing should drop down to allow access to the defrost control module WR55X21623. Read More...
1 Answer Hello Reggie. The defrost module WR55X21623 is located inside the control panel of the fresh food section. Read More...
1 Answer Hello James. The defrost control module controls several functions and not just the defrost mode. It powers the fan motors and compressor. Read More...
Al August 27, 2014 for Model Number GTH18EBTZRWW The refrigerator does not come on at all. There is power to the fresh food light. If I unplug the fridge and plug it back it works fine for weeks at a time. Then it does the same thing....Could the Electronic Defrost Controller be faulty?
1 Answer Hello Al. If the unit is sticking in the defrost cycle, it could be the board. If it is not sticking in the defrost cycle, it could be the cold control WR09X20002. You will need to check and see which part is bad. Read More...
1 Answer Hello Steven. It is located inside the control panel section inside the fresh food section. Read More...
Stanley October 23, 2013 for Model Number GTH18HB B3RWW This fridge is about two years old. Recently when it defrosts the melted condensate has been overflowing out of the collection pan and puddling on the floor. It seems that there is too much condensate for the pan to hold. I do live in a very humid coastal area so I've checked for leaking seals that could cause excessive ice build up; the seals are all seal okay. Can it be that the defrost timer is not cycling enough times per day thus allowing too much ice build up before a defrost cycle occurs? What else might be the cause? Thanks for your help.
1 Answer Hello Stanley. Check and see if the condenser fan motor WR60X10348 is not working properly on the unit. If not, the water will not evaporate properly. Read More...
Ryan February 13, 2013 for Model Number gth18ebt3rww My coil keeps freezing up yet the fridge is staying warm. I have read this is either the fan motor or the main board. The evaporator fan does not kick on, my question is does the board control the fan kicking on and off or do you think this is a fan motor issue and the board is fine? How can this be tested so I can order the proper replacement part?
1 Answer Hello Ryan. You need to test for power coming to the fan motor. If there is power there, and the motor does not run, you will need to order and replace the fan motor in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Fred B January 24, 2013 for Model Number GSS23QGSBWW DOES THIS UNIT HAVE A DEFROST TIMER OR MODULE, AND WHERE IS IT LOCATED?
1 Answer Hello Fred. The unit does not have a defrost timer, the defrost cycle is controlled by the main board located on the rear of the unit. The part number for that board is WR55X10942C. Thanks! Read More...
Ken November 06, 2012 for Model Number gth18xctzrww Refrig will not go into defrost, evap coil ices up every 2 weeks, I have replaced the defrost heater element and both thermostats....,,,,,,,Is the defrost module my last resort? How do you remove the module from inside the lower cabinet without damaging the plastic housing?
1 Answer Hello Ken. Yes, if the heater and thermostat are new, you will need to replace the control module WR55X21623. Read More...
Eddie O. September 10, 2012 for Model Number gth18hct2rww How do you reset or test the defrost module? My freezer keeps freezing causing no cold air to go to the bottom compartment.
1 Answer Hello Eddie, The only way to "reset" the module is to unplug the refrigerator for two minutes. This will take the unit out of defrost if it is in defrost, but you cannot force a defrost. If this module is good, the defrost thermostat WR50X10073 is most likely the issue. You should also check the defrost heater WR51X10038 since it is a glass tube type. Read More...