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Customer Questions and Answers for Control Knob by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM17420010
Manufacturer Part Number: WE01X20378

The Control Knob is an OEM replacement part for GE washing machines. This component allows you to select and control the various cycles, settings, and functions of your washer.

Symptoms that may indicate the need to replace the control knob include:

  • The knob becoming loose, difficult to turn, or falling off entirely
  • Cracks, damage, or excessive wear to the knob itself
  • Inability to properly select or change wash cycles and settings

Causes of a faulty control knob can include physical impact or mishandling, general wear and tear over extended use, or issues with the internal mechanisms that connect the knob to the washer controls.

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore washer models. 

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Questions & Answers

For Ge Control Knob (Part Number: OEM17420010)

1 Answer

Marco, the selector knob WE01X20378 will be for the temperature selectors and such while the timer knob is going to be part number WE01X20374. If the insert is the little metal sleeve, it is going to be a part of the knob.

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1 Answer

Hello Ron. It sounds like the metal clip. If so, you will need to order and replace the control knob.

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1 Answer

Diane, The WE01X20378 / WE01X20378 CONTROL KNOB WHITE, is a direct replacement part from the manufacturer. It will not register in the AppliancePartsPros.com compatibility tool, it will work on your machine. The timer knob is WE01X20374 / We1m856 and the push to start button is WE1M659 / WE1M659 . All parts are in stock and available at this time. Thanks,

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Bruce for Model Number GTDP180ED0WW

I need a Control Knob for my GE Dryer GTDP180ED0WW. When I searched your site I found the following part number: AP5806667, I'll call this one "Part 1", but it goes on to say: Description-Color: white. Measures about 2 inches in diameter. For models GTDP180ED And GTDX180ED, Please use part number WE01X20374 instead. When I look at your page with Part Number WE01X20374, it is called Part Number: AP5805160. I will call this one "Part 2". When I use the 'Part Compatibility Tool' (which is awesome, by the way). It says that "Part 2" is NOT compatible with my Model. So--the description for 'Part 1' says--use 'Part 2', but the compatibility tool for 'Part 2' says that 'Part 2' is not compatible with my model? Which should I order? I want to get the correct one. For what it is worth--the PICTURE shown with Part Number: AP5805160 (...aka "Part 2"...) is what my broken knob looks like...(So the picture for 'Part 2' looks like my broken one--but again--the compatibility tool says that it is not the correct part...). Thanks

1 Answer

Hello Bruce, WE01X20378 is the knob recommended by the manufacturer for the model provided. The other knobs will not work on this model since they are listed by the manufacturer for the other models mentioned.

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1 Answer

Wilson, The first thing that you will want to check is to make sure that the lid switch is good. If the unit will not agitate, spin or drain then this will be the most likely cause. If the lid switch checks ok then check to see if there is power getting to the motor. If the motor is getting power but not turning then the issue will be caused by a faulty motor.

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