Nan February 02, 2016 for Model Number ZIC360NXALH manufactured 2008 ZIC360NXALH GE Monogram® 36" Built-In Bottom-Freezer Refrigerator Just had the motherboard replaced to address too cold freezer (- teens) and too warm fridge (50 degrees +). This did not fix the problem. Temps are still wrong. Also - the thermostat reading is not accurate in the fridge...says its 37 -39 degrees but it's really 50 according to my three test thermometers. Tech says he will replace the damper at the top of the fridge. I understand how the damper could be the problem but what about the erroneous read out on the refrigerator thermostat? There's also ice build up on the wall of the fresh food drawer near a vent and ice on the floor of the freezer.
1 Answer Nan, The damper could certainly be an issue but what you can do is open the freezer door and see if the flow from the damper comes through stronger then gets weak when the door is closed. If this happens then the return vent which would be behind the crisper drawers would be clogged causing this issue. Read More...
Kerry September 09, 2015 for Model Number ZICS360NXLH Where is the damper located at on the ZICS360NXLH GE Monogram® 36" Built-In Bottom-Freezer Refrigerator?
1 Answer Kerry, The damper for your unit is located at the top rear of the refrigerator compartment and should have a cover over it. Read More...
Eric August 04, 2015 for Model Number GSL25JFPABS I bought a used refrigerator and the freezer seems to be cooling fine (gets to about 5-10degrees) but the fresh food section only gets to about 60 degrees. The fan in the freezer is working. I did some investigating and realized the drain in the back of the freezer was frozen over with ice (the drain line was plugged). I cleaned the drain and defrosted the fridge for about 24 hours. The damper in the fresh food was also broken (the socket had cracked). I glued the plastic piece back on and reinstalled it. I plugged the fridge back in and gave it a day and same problem. I noticed that the damper opened immediately when the compressor kicked on but is now closed and I haven't seen it open in the last several times of checking the temp. Would this most likely be the temp sensor at the damper? Or could it be the control knobs? Or possibly anything in the freezer such as the auto defroster or something. Thanks.
1 Answer Hello Eric. You need to test the sensor and see if it is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Drago February 19, 2015 for Model Number GSS22WGMDBB My refrigerator freezes the fresh food at the bottom, but the freezer is warm. There is no ice build up and the damper seems to be working. What could be the problem? Thanks
1 Answer Hello Drago, You should check the evaporator fan motor WR60X10074 and the air return opening at the bottom of the fresh food compartment. This issue is caused by a lack of air circulation. Read More...
1 Answer Hello Barry. The damper opens and closes to allow cold air into the fresh food section and then when the temp get cold enough it closes to keep the food in the fresh food from freezing. Read More...
Stacey July 15, 2014 for Model Number gss22wgm When the damper door between the freezer & fridge opens, it either makes a whirring type noise or a loud clacking. I've taken the plastic cover off to reveal the damper inside the refrigerator. I can now see the little damper door & this helped me to track the sound. However, I'm still not entirely sure what's wrong. Would having a bad little door/damper cause these sounds or is it something with the motor that moves the damper/door? With the whole new assembly part, it does not seem that it would contain the mechanism for opening & closing the door. Any help would be greatly appreciated!!
Fred S June 29, 2014 for Model Number Monogram-ZIC360N I purchased a used GE Monogram and have not installed it. It's in my living room so I plugged it in to test it. With warm ambient temps (85F) the freezer temp is lower (-8F) than set temp (0F) and the refrigerator temp (57F) is higher than set temp (36F), all shown by the digital readout in the refrigerator. This condition went away when the ambient room temp lowered, approx. 15 F. The digital refrigerator and freezer temp seems to be correct, not an error in readout. How can I fix this condition without keeping ambient temp at 70F?
1 Answer Fred, You will want to make sure that the condenser coils are clean and that the condenser fan motor is running. These 2 things can affect the operation of the unit due to ambient temperature. Also check the door seals and check the thermistors on the unit to ensure that they are good. The thermistor resistance should be 5K ohms at room temp of 77 degrees. Read More...
Kim May 09, 2014 for Model Number GSS25SGPASS I have a GE side by side GS25SGPASS that the freezer stays at 0 degrees or below but the fridge stays between 45 and 50 degrees or warmer even at the coldest temperature setting. I noticed that the evaporative coils in the freezer look great (frosted but not frozen). The fridge is running constantly. I do notice the damper door is operating funny. it will randomly close and open, but mostly stay close. I have stuck a bottle in the damper door so it remains open and notice that the fridge will get to the desired 32 to 39 degrees but goes back to 50 degrees when removing the bottle and allowing the door to open and close. I have changed out the main control board and thermistors but doing the same thing. I do notice when I open the frdige door the damper is closed and when i play with the door (light) switch i notice the damper door will open up but will close a 5 or 10 minutes later. Do i have a defective damper or temperature control board (aka user control and display board) defective? Are there any test I can do with a DMM the temperature control board or damper to determine if they are indeed defective? By the way i did do a diagnostic test where i set my temp control board to 1 & 0 and the damper does open for a few seconds and then close as specified. What do you think?
1 Answer Hello Kim, Since you have replaced the control already, I would assume the damper assembly WR09X10050 has an issue, or the new control WR55X10942C you have installed has an issue. Read More...
Jacky April 13, 2014 for Model Number GSH25JSRF General Electric I have a problem with my refrigeration. Sometimes it will run properly: meaning it helps keep my fridge cold... all the dairy is fine, and sometimes it just doesn't produce enough cooling where it gets my milk rotten and my drinks warm, and cheese moldy. I know that only the bottom of my refrigeration, the "produce section" is the coldest. The 3/4 top portion is just too warm. I do not know what the problem is.. What could I do to fix this problem?
1 Answer Hello Jacky. You may have an evaporator fan motor issue. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/4220-ge-refrigerators-gs-ps-models-evaporator-fan-motor-test-replacement.html Read More...
Bill C March 23, 2014 for Model Number GSS22IBPHWW Input to freezer cold but fresh food not cold: I had the same problem and after reading the various related questions and answers I decided to do the following. I shut down and unplugged the refrigerator/freezer and let the refrigerator drop to room temperature which took about 4 hours with both doors open. Note: we put the food on the back deck since it was below freezing that day. While the appliance was off I removed the damper assembly and found it stuck in the closed position. I then manually opened and closed the damper assembly a number of times then reinstalled it. I then restarted the appliance and it has been working correctly for about a week now. I also noticed that the refrigerator compressor does not run as much as it did before which I guess might make sense. Anyway, I have been expecting the damper assembly to fail again but, knock on wood, its still doing well after a week.
1 Answer Bill, You'll be Ok for a while, but you may as well order and replace the damper assembly, you're going to need it sooner or later. The motor may have "froze" in the closed position, and or the linkage from the motor to the door was jammed and you freed it up. How long it will work isn't easy to tell, but it will fail again, so be prepared. Read More...