Sandra G March 21, 2014 for Model Number hss25gfpcww How do i go to the appliance pros to help put in the parts ? I forgot the area to go to, to install the new parts
1 Answer Sandra, The Fresh Food Air Damper The fresh food air damper is located in the upper left corner of the fresh food compartment. The damper opens to allow cold air to circulate from the freezer to the fresh food compartment. Remove 2 damper cover screws. Remove the damper cover. Using a flat-head screwdriver, remove the damper assembly from the mullion divider until the wire connector is exposed. Disconnect the motor wire connectors. Damper will be replaced as an assembly. Read More...
Dave September 28, 2013 for Model Number PSS27SGRB SS I purchased a AASM Cover FF Inlet Kit Part WR49X10091 because refrigerator was making loud clicking noise from fresh food section of refrigerator. Upon emptying fridge to replace part, noticed the Custom cool area appears to have a part that may also include a damper. Is there also a damper in this section and if so what is the damper part for that area?
1 Answer Dave, In the custom cool section you have a supply damper WR60X10062 and another damper WR60X10063. Read More...
Lisa July 13, 2013 for Model Number HSS22IFMBWW The lower part of my refrigerator and freezer are cooling but the upper half of both is not cooling. I have replaced the board ASM main control.
1 Answer Hello Lisa. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/4220-ge-refrigerators-gs-ps-models-evaporator-fan-motor-test-replacement.html Read More...
Ernest April 21, 2013 for Model Number GSS25WGPD WW Coils freezing up...frig not cooling...checked continuity of heater/it's fine...checked continuity of coil thermastat/it's fine...what else could it be that I could quickly check before buying an entire circuit board/the board was replaced 3 and one-half years ago? frig is 8 yrs old...thanks!
1 Answer Hello Ernest. If the heater and the thermostat are testing good in the unit, then you will need to order and replace the main control board in the unit. Read More...
Lionel April 02, 2013 for Model Number GSG 20IEMBFWW Hello, I'm French and I need your advice about a problem on my refrigerator. The fresh food side begin to be freeze in the low of section. The damper opening when I increase temperature on thermostat of freezer and so on thermostat of fresh food section, but I don't understand why when the compressor is stopped and I increase thermostat of freezer, the damper begin opening when normally, it should to be closed. Many thanks.
1 Answer Hello Lionel, Think of the unit like this: When the unit is sitting idle, since cold air is heavier than warm air, the cold air migrates to the bottom of the unit. The air return at the bottom behind the shelves in the fresh food section goes directly into the freezer section as an open return port. If the unit sits too long without the fans running, the cold air will "backflow" back into the bottom of the fresh food section, freezing everything in the drawers. For this reason, the controls seem to be backwards when correcting this issue. To correct the issue, the fresh food section has to be set Colder and the freezer side has to be set warmer. This corrects the issue by calling for temperature more often and kicking the fans on more often, stirring the air in the unit and preventing the coldest air from settling to the bottom. As far as the damper actuating, every time the electronic control sees a control setting change, it will activate the damper and, even though it makes no sense, the programming will work the damper door. Read More...
Jim February 03, 2013 for Model Number GSS22SGRFSS Follow-up to this: Freezer cold - refrig not. Not defrost problem. New motherboard, new thermistors, thermostat/heater checks out. Damper isn't opening. When I open it manually, it cools - stays open for a while, then closes and does not appear to open again on its own. With door closed, refrig stays at 52-54 degrees. New thermistor - getting 9.975K ohms @ 54 degrees. At 32 degrees ice water), 15.4K ohms. Also, the readout atop the door doesn't come on when the door is opened. Not even when the door switch is flipped. Does come on when you touch any of the "colder/warmer" controls. Any relation between the two issues. Also, when I opened the damper door manually, started to get clicking/chirping from what appears to be fan compressor motor. I realize it is probably two entirely separate issues but is there any possible relation there? As of now, clicking/chirping is pretty constant without regard to damper door. Jim for Model Number GSS22SGRF Answer Jim, Are you checking the resistances at the main control board ( white/ yellow, and blue/white wires) The refrigerator thermistor sends the signal to the main board, the main board sends the signal to the damper motor to make it run, until the switches open or close to stop the motor. You'll want to check the connections and wires to the damper assembly, and replace the damper WR09X10050, if all appears OK. Follow-up: Checking he resistance at the J1 plug - 5 and 2,3,4. I purchased new damper and installed. Still have the problem. Interesting issue: The gasket for the new damper didn't hold (yes I removed the backing) and the damper fell out. With no damper, cold air flows in (obviously) and the temp on the refrig side goes as low as upper twenties but from time to time gets as high as the low fifties. ?? When heater comes on?? And - freezer is generally cold but water is gathering at bottom and freezing. Same thing inside ice bin. ?? And still would like to know why readout inside top of door frame doesn't come on without pressing colder/warmer. Is this a clue to...anything?
1 Answer Hello Jim. It sounds like 2 issues here. It sounds like the fan motor needs to be replaced as well as the damper assembly in the unit. The 2 parts do not work together to affect the unit in this manner. You will need to replace both parts on the unit. Read More...
Jim January 23, 2013 for Model Number GSS22SGRF Freezer cold - refrig not. Not defrost problem. New motherboard, new thermistors, thermostat/heater checks out. Damper isn't opening. When I open it manually, it cools - stays open for a while, then closes and does not appear to open again on its own. With door closed, refrig stays at 52-54 degrees. New thermistor - getting 9.975K ohms @ 54 degrees. At 32 degrees ice water), 15.4K ohms. Also, the readout atop the door doesn't come on when the door is opened. Not even when the door switch is flipped. Does come on when you touch any of the "colder/warmer" controls. Any relation between the two issues. Also, when I opened the damper door manually, started to get clicking/chirping from what appears to be fan compressor motor. I realize it is probably two entirely separate issues but is there any possible relation there? As of now, clicking/chirping is pretty constant without regard to damper door.
1 Answer Jim, Are you checking the resistances at the main control board ( white/ yellow, and blue/white wires) The refrigerator thermistor sends the signal to the main board, the main board sends the signal to the damper motor to make it run, until the switches open or close to stop the motor. You'll want to check the connections and wires to the damper assembly, and replace the damper WR09X10050, if all appears OK. Read More...
Le Ngo December 08, 2012 for Model Number GE side by side My GE gets freezed in the fresh food section, can I use both sections as freezer for good.? Will it make the refrigerator die soon?
1 Answer Hello Le Ngo You may wnat to check to see if your damper door is broken which would cause this issue. It will not make the refrigerator die but it will continue to freeze until corrected. Read More...
Vickie September 22, 2012 for Model Number GSL25JFPABS I have read the questions & answers above, but this is not really my problem. the Damper is opening, and the freezer is working, but no air is going into the fresh food side. and on the back of the freezer side it looks like its starting to ice up. so it kind of looks like the fan isn't working to push the cold air into the fresh food side. what part would that be?
1 Answer Hello Vickie. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/4220-ge-refrigerators-gs-ps-models-evaporator-fan-motor-test-replacement.html Read More...
Alma L. August 01, 2012 for Model Number gss201epjww The door on the damper didn't open steady but suddenly opened and then did not close. The fresh food section is warm but sometimes cool again. The freezer is working fine. Is it the damper or something else?
1 Answer Hello Alma, It sounds like you do have a damper problem. As long as there is no frost build-up on the damper when you pull it to inspect it, the damper WR09X10050 will probably take care of it. Read More...