Gary August 08, 2018 for Model Number GSS201EPJWW I have thawed out the water line near the dispenser twice, but it keeps freezing up. Any ideas what is causing this?
1 Answer Gary, here is a heater kit that should work for your model, part number is WR49X10173, it should stop the freezing of the water line inside the freezer door. Check the serial number to make sure it will fit your model. Read More...
Sam May 21, 2018 for Model Number GSH25JFRFWW I replaced the defrost heater about a month ago and every thing was fine until yesterday I could smell a burnt odor so I checked the defrost heater and it was burned on both ends. Any Idea why it only lasted a month?
1 Answer Hello Sam. Did you test the heater to see if it was bad? It is normal for the ends to change color due to the heat from the unit. It could be the heater is actual good. If it is bad, you will need to make sure your using the correct heater in the unit. Sometimes aftermarket heaters can burn out because the coils are not as strong as OEM parts. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Jj March 10, 2018 for Model Number RS2555SL We have a Samsung side by side in our home. I noticed this past week that in the winter months the fridge gets so cold it freezes everything. However, in the summer months it stays warm and all spoils. The freezer portion of the side by side seems to be functioning fine. Could you guys, please, head me in the right direction to fix this issue.
1 Answer JJ, You will want to check to make sure that the thermistors are ok. You can check them for 5K ohms of resistance. If this checks ok then it sounds likely that the issue will be the control board for the unit. Read More...
Olly December 29, 2017 for Model Number PSS23MSTASS I ordered a derost heater kit from you about six weeks ago, but because of the holidays and not having the right tool to remove the basket slides, it has taken me until today to try to repair it. Now I discover in the fine print of the instructions that ‘RTV 102’ is also required. How vital is this? I have ordered it but it won’t arrive until next week. I already have a fridge full of spoiled food and can’t survive until next week without a working fridge. Any suggestions?
2 Answers Olly, It will not be necessary for the RTV for the defrost heater kit. It is recommended for use but not necessary. Read More...
Olly December 29, 2017 for Model Number PSS23MSTASS I ordered a derost heater kit from you about six weeks ago, but because of the holidays and not having the right tool to remove the basket slides, it has taken me until today to try to repair it. Now I discover in the fine print of the instructions that ‘RTV 102’ is also required. How vital is this? I have ordered it but it won’t arrive until next week. I already have a fridge full of spoiled food and can’t survive until next week without a working fridge. Any suggestions?
2 Answers Olly, The RTV102 sealant is used to seal the connector if/when you splice the wires together " Seal Bell Connector with RTV102 to ensure moisture cannot reach connection." Any silicone adhesive/sealant should work for the purpose of sealing the end of the bell connector. Read More...
Ms. Chome May 30, 2017 for Model Number GSS22SGRBSS I just replaced my Refrigerator Defrost Heater for General Electric, AP4355467 PS1993872 WR51X10101 b/c the Refrigerator got up to 60 degrees & the back of the Freezer was covered in ice & 30 degrees. Everything worked great for a few days until I woke up on Day 3 to a puddle of water, on the floor, right in front of the refrigerator. It now happens about every other morning. Any ideas Why? Or maybe I did something wrong or forgot something when I installed the Defrost Heater-it was my first time.
1 Answer Hello Ms. Chome. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html Read More...
Q. May 15, 2017 The water dispenser continues to freeze; I changed the filter, attempted to do some quick fixes found on youtube but the line continues to freeze. I have to stick a piece of wire up the tube to break the ice and the water began to flow but the next day its frozen again.
1 Answer Hello Q., I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can recommend parts and procedures that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter. Read More...
Rick S February 27, 2017 for Model Number GSS23WGSBCC Settings are set for max cool, 9 i believe. The refigerator is 44 degrees and the freezer is 37 degrees. The center divider feels hot. Is the defroster ON constantly keeping everything warmer or what could be wrong?
1 Answer Hello Rick. Based on the information you provided, it sounds like sealed system failure and you will need an HVAC tech to come out and repair the unit for you. Read More...
Stan February 16, 2017 for Model Number PSS23MGTCCC My GE Profile has been having a defrost problem. After reading some problems on appliance pro, last month I decided to take the back of the freezer compartment apart and manually defrost it with a hair dryer. This worked for about a month. After that I order a temp. sensor and a defrost limiter thermostat. I installed these parts yesterday, plugged in my refrigerator and within 20 hrs the freezer was down to 0 degrees and the refrigerator was down to 37. Late this afternoon I looked and now the freezer is up to 5 degrees and the fridge is at 38. Do I need to install a defrost heater kit?
1 Answer Hello Stan. No, it wont frost over that quick. It could have went into a defrost cycle or the unit may have been off and was fixing to start back. Just keep an eye on it and see if it starts to frost over again. If so, then check the heater in the unit. Read More...
James F September 03, 2016 for Model Number GSS25JFPDCC Just installed new water valve in GE refrigerator ice maker still freezes up. What next?
1 Answer James, If the icemaker is overfilling and causing freezing issue then this would most likely be caused by a faulty icemaker. Read More...