Scott January 25, 2015 for Model Number GSD3300R20WW I bought a new shaft, cup and spring for the dishwasher since old cup assembly broke. The new shaft won't lock in place. Is this a problem? With no instructions, it is not intuitive how to put insert the spring to work with the shaft and cup? Can you help?
1 Answer Scott, You will need to open the dishwasher door and remove the screws around the perimeter of the door. You will then pull the dispenser lever that is on the inside of the door off and place the spring on the back side of it. There is a groove that the spring will hook around and then slide back into place. Push the lever you received in from the front and push through the hole on the lever in the back and it will lock into place. Read More...
Mary June 19, 2014 for Model Number GSD640G-01 I have the GE Potscrubber and the detergent cap does not stay closed. Please tell me all the parts I would need to fix. Thank you
1 Answer Hello Mary, This can be caused by a detergent build-up on the components from a slight leak at the dispenser door and shaft assembly. I would first try clearing any detergent build-up in the door assembly and if that doesn't correct the issue, replace the shaft WD16X313 and the detergent cup cover WD16X297. Read More...
Ken S. June 10, 2014 for Model Number GE Profile model # GSD4010z04AA It seems when the detergent cup opens (after you start the wash cycle) water comes out of the bottom of the dishwasher.
1 Answer Hello Ken, You should check the bottom of the float WD12X334 for the float switch for a detergent build-up underneath it which would make it heavy. You should also make sure the water valve WD15X93 is closing properly since this would cause an overfill. Read More...
David December 03, 2013 for Model Number GSD640D-04 I have ordered part AP2039379 because soap dispenser will not stay closed. THere are no instructions on line. It appears from looking at the part picture, that I somehow need to pop out the existing shaft and lever and then push in the new shaft and lever. Any instructions on best way to pop out old without damaging rest of dispenser would be appreciated.
1 Answer Hello David. Remove the inner door panel and access the back of the unit. Then squeeze the 2 tabs and then press on the lever and the lever should slide out of the unit. You will press the new lever into the hole and it should lock into place on the unit. Read More...
Larry November 23, 2011 for Model Number Hotpoint HDA2030Z01WW The detergent cup will not stay closed. What do I need to fix it?
1 Answer Hello Larry. If the level is broke, and the cup does not stay closed, you can replace the cup shaft and lever kit WD16X313. Hope this helps. Read More...
Will August 22, 2011 for Model Number hda3700g00cc The detergent cup doesn't open all the way during the wash cycle. After the cycle ends there is still detergent coming from the cup. What can be done to fix this?
1 Answer Hi Will. you will need to change the detergent cup shaft / lever assy. part # is WD16X313. You will need the spring behind the inner door. part # is WD3X764. Is there anything while loaded in the racks that might be holding the door closed partially? Thank you. Read More...