Ron October 18, 2017 for Model Number JVM1850SM4SS The top grille fell off after numerous plastic parts on it broke. The number on the grille is DE64-01697A. Can you tell me what part I need to order for a replacement. If possible, I would like to get a new grille with the SS facing already attached. Thanks!
Jan Reich February 02, 2016 for Model Number JNM1851SM4SS Front grill #WB0711378 appears to be the black 'base' part of the grill, while part #WB0711392 appears to be both the black 'base' part and the stainless steel overlay. Can I take the old stainless steel overlay off my broken grill and install it over the black 'base' part #WB0711378? Thanks.
1 Answer Hello Jan. Yes, you can just replace the grille WB07X11378 and use your old stainless overlay. Read More...
Janet May 13, 2014 for Model Number JVM1850SM4SS Our GE microwave problem is the same as everyone else. The clips holding the grille in place have broken off. This is the second time our grille has broken into pieces by simply opening the door and our oven is only 3 years old. According to GE parts, the stainless steel grille (WB07X11019) has now been replaced by a black plastic one (WB07X11378). Is it possible that the original stainless steel replacement part is still available? Can the stainless steel covering be removed and placed on a new replacement part?
1 Answer Hello Janet, It would be extremely difficult if possible at all to remove the stainless cover and putting it on the black one. I'm sorry but the stainless grille has been discontinued and unless you can locate one in an inventory somewhere or a used part you will not find one. Read More...
Allan February 24, 2014 for Model Number jnm1851sm4ss This is the second time that this has broken since I moved into this house in October 2012, (I replaced it once and the replacement is broken) the plastic deteriorates from the oil that passes through the vent from cooking. Is there a stronger or updated version of this that can better withstand the environment above a range?
1 Answer Hello Allan! Unfortunately, we only have the original replacement listed for your model that we can guarantee will fit, part number WB07X11378. Thanks. Read More...
Tatsuya January 30, 2014 for Model Number JVM1850SM4SS Is this grille for JVM1850SM4SS (Stainless Steel)? I'm looking for a replacement grille for that microwave. According to GE Parts site (geapplianceparts.com), WB07X11019 is the correct grille but said no longer available and it was replaced by WB07X11378. Well, please let me know which grille I need to get. Thanks!
1 Answer Hello Tatsuya. Based on the model number you provided, you need to order and replace part number WB07X11392 on the unit. Read More...
Boyax January 15, 2014 for Model Number JVM1850SM1SS My microwave grille vent fell off. The grille vent number is DE64-01697A. I need to find a correct replacement. Thank you for your help.
Mark July 31, 2013 for Model Number jnm1851sm1ss My microwave grille fell off (entire piece-black plastic seems to have cracked) the Number on the back is de64-016974.I want to find the correct replacement and if it is available- do I need any additional hardware to replace it? Thanks in advance
1 Answer Mark, The correct grille for your unit in the color black is part number WB07X11378 and requires no additional hardware to install the part. Read More...
John August 06, 2012 for Model Number JVM1850SM2SS The plastic vented piece that covers the area above the door and keypad of my microwave fell off quite a long time ago and I'd like to replace it. I notice your site is recommending the stainless steel replacement grill for my model, but I could swear the piece I disposed off was black plastic. Is that possible? Thanks.
1 Answer Hello John! The black plastic grille is part number WB07X11378. On the stainless model there is suppose to be an inlay over the black plastic, which is stainless- part number WB07X11392. Thanks! Read More...
1 Answer Hello Mark, we show for your model number the correct grill assembly for this unit is WB07X11392. Thanks! Read More...